Terms Of Service

Please read this Terms of Service Agreement (“Agreement”) carefully, as it constitutes a legally binding agreement and applies to your use of https://feltsecure.com (FeltSecure) and all corresponding domains, subdomains, web pages and websites associated therewith (the “Site”), and (b) any other content, applications, features, functionality, information and services offered on or through the Site (the foregoing subsections (a) and (b) are collectively referred to herein as the “Services”), which are offered to you by FeltSecure (“FeltSecure”, “CTB” “we”, “us” or “our”). https://members.cybertransform.com is owned and operated by Feltsecure Labs Limited.

Acceptance of Terms

Users of the Services (“Users”) may be “Students,” which means they have registered with FeltSecure and have current paid (by User or on their behalf) access to courses, workshops, career tracks, or other programs (collectively, “Programs”). Users may also be “Visitors,” which comprise all Users that are not Students, or Students that are accessing unpaid content or portions of the Services.

This Agreement applies to all Users (also referred to as “you” or “your”). By using the Services, you acknowledge and agree that you shall comply with this Agreement and any additional terms and conditions that we provide to you in connection with the Services and other products and services we may offer or make available to you (“Additional Terms”). Our Privacy Policy (“Privacy Policy”) and the Additional Terms are hereby incorporated into this Agreement by reference. To the extent that there is a conflict between this Agreement and the Additional Terms, the Additional Terms shall govern.

We may modify this Agreement from time to time. Your continued use of the Services after any modification to this Agreement shall constitute agreement to the modified Agreement. We will provide or display notices of material changes on the Services and/or e-mail you or notify you upon login about these changes, provided that the form of such notice is at our discretion. Once we post or make available such changes on the Services, these changes become effective immediately and if you use the Services after they become effective it will signify your agreement to be bound by such changes. Please check back frequently and review this Agreement regularly so you are aware of the most current rights and obligations that apply to you.

Period of Validity

  1. Online learning courses are valid for twelve (12) months unless specified elsewhere in course description.
  2. The Client may only use the components within a Bundle during the valid period which is between the Agreement start date and its anniversary.
  3. Any components within a Bundle that remain unused on the anniversary of the Agreement start date will expire and shall be deemed used.
  4. Live support is different than online learning course material access. Live support is limited by time and the details of each course bundle is different. When the support period ends, customer will keep access to learning materials but not the support system.

Commitment to the Program

By accepting the terms of this Agreement, YOU commit and agree to faithfully execute all of the lessons, assignments, and course work in the Program(s) to the best of your ability. You further agree to attend ALL scheduled Q&A and coaching sessions included as part of the Program. You also acknowledge that creating results requires tremendous effort and you are prepared and committed to faithfully make that effort.


In order to use the Services, you (a) must be 18 years of age of older, or be 13 years of age or older and have the consent of a your parent or guardian. By using the Services, you represent, warrant and covenant to FeltSecure that you meet the foregoing eligibility requirements and further acknowledge and agree that certain features of the Services may be subject to heightened age and/or other eligibility requirements and restrictions.

User Registration

In order to access and utilize content, features, and/or functionality of the Services, we require that you register for a FeltSecure User Account using your preexisting Facebook, Google, or LinkedIn account, or with a unique username (email address) and password combination (“User Credentials”) and provide certain additional information, which may include, without limitation, your email address, name and other information (collectively, a “User Account”). Certain information you provide for your User Account will be visible to other Users of the Service. You represent and warrant that all registration and account information you submit is truthful and accurate and you shall maintain and promptly update the accuracy of such information

If you elect to become a registered User of the Services, you are responsible for maintaining the confidentiality of your User Credentials, and you shall be responsible and liable for any access to or use of the Services by you or any person or entity using your User Credentials, whether or not such access or use has been authorized by you or on your behalf, and whether or not such person or entity is your employee or agent. It is therefore critical that you do not share your User Credentials with anyone, and you should use particular caution when accessing your User Account from a public or shared computer so that others are not able to view or record your User Credentials or access your User Account. You agree to immediately notify FeltSecure of any unauthorized use of your User Credentials or User Account, or any other breach of security. We reserve the right to deny access, use and registration privileges to any User of the Services if we believe there is a question about the identity of the person trying to access any User Account or element of the Services.

Price and Payment

Unless specified elsewhere, full payment is required before access to any elements or components of the online learning is provided.

The price of the Services will be acknowledged through invoices and via phone conversations. Except where indicated otherwise, the price is inclusive of VAT. The shown price excludes delivery charges.

Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and the Trainee will be entitled immediately to cease or suspend the provision of any Service or further until payment has been received.


The Cyber Bootcamp: In this program, students will access to a number of technical, motivational and hands-on skills environments. Feltsecure provides accredited training materials via CompTIA solutions. Thus, students will have access to in-house developed solutions and other tools/services/products by other vendors like CompTIA. Regarding the exam retake guarantee, students need to complete all the materials before taking the exam within 12 weeks. Furthermore, they need to access at least 95% of the live support sessions we provide. Participants need to complete relevant materials by at least 90% confidence level, as shown in CompTIA products. Students need to buy the exam voucher from Feltsecure to be able to access free exam retake.

Feltsecure has the right to change how it operates and the products/solutions/services it provides any time during the program. The dates/times of the live sessions, duration of the support sessions, the content of the discussions and all other aspects of the training can change, at any moment during the program.

No Refunds

FeltSecure Labs abides by a strict, no refund policy. By accepting the terms of this Agreement, YOU agree and understand that you are foregoing the right to claim any refund of fees paid for access and use of the Program(s) offered by Feltsecure Labs Limited. YOU further acknowledge that in accepting the terms of this Agreement and affirmatively seeking the benefits of and membership in such Program(s), YOU are taking full responsibility for YOUR OWN success. Thus, YOU agree that you will not request a refund.

Success Not Guaranteed

By accepting the terms of this Agreement, YOU agree and understand that Feltsecure Labs Limited provides Program(s) related to business coaching only and guarantees no specific results. YOU take full responsibility for YOUR own success. Further, you acknowledge that everyone’s success is different, and dependent on factors such as your own drive, dedication, and motivation. Any examples of income or testimonials are not meant as a promise or guarantee of your own earnings or success. Please be aware that you may experience income loss by using the Program. In other words: we do not guarantee results, you are responsible for your own success, and there is an inherent risk you may lose money, as with any business venture.

Warranty and Liability

FeltSecure may change these Terms and Conditions from time to time and so you should check these terms regularly. The latest version of these terms and conditions will govern any future usage by you of the Site.

You must take appropriate steps to ensure that you regularly check for viruses when using the website on any device.

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions where such failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond our control.

Whilst we do our best to ensure that our website is available 24 hours a day, we shall not be liable if for any reason it is unavailable at any time or for any period. Furthermore, the Services follow a no-refund policy.

We reserve the right to terminate your access to the website or any part of it at any time, without notice, for any reason (including without limitation any breach of these terms and conditions).


Use of our Service means that you agree to the terms of our Privacy Policy. A copy of which can be viewed at: https://feltsecure.com/privacy-policy/

Copyright and Intellectual Property

You acknowledge that the copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of FeltSecure. You agree that you will not copy or permit the photocopying of course materials, nor disclose or permit the disclosure or sell or hire the course materials to third parties, nor use for running your own courses without prior consent confirmed in writing by FeltSecure.

Unauthorised sharing, copying and reproduction of the Company’s Online Learning content is strictly prohibited and the Company reserve the right to recover; loss of revenue, loss of profits and all other costs (including all legal cost) incurred in the enforcement of this clause.

Each party agrees that money damages alone would not be an adequate remedy for the breach of the provisions of clause 5a above and the Company shall be entitled to seek any legal remedy or relief to prevent any breach, or anticipated breach, by the Client or their delegate as is deemed proper by a court of competent jurisdiction. This right shall be in addition to the Company’s other rights in law or in equity.

You agree not to record (audio or video) a course or any part of a course using any recording device.

This contract is governed in all respects by English Law and the Parties submit to the jurisdiction of the English Courts.

Any dispute arising out of or in connection with this contract which cannot be resolved between the Parties, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the London Court of International Arbitration Rules, which Rules are deemed to be incorporated by reference into this clause.  The number of arbitrators shall be one.  The seat, or legal place, of arbitration shall be the UK.  The language to be used in the arbitral proceedings shall be English.  The governing law of the contract shall be the substantive law of England.

The parties hereby agree that if any part of these Conditions be found to be unreasonable, invalid or unlawful under any enactment or rule of law pertaining thereto the Arbitrator, Court or other competent Tribunal shall have the power to strike out, over-ride or amend that part and enforce these conditions as if the unreasonable, invalid or unlawful part or parts aforesaid had originally been written in their form as so varied.

Notice is hereby given of the particulars of ownership. Name of Business: Feltsecure Labs Limited. Company Registration Number: 10876736. Address within Great Britain at which document may be effectively served in relation to the business is: Wood Green Works, 40 Cumberland Road, 2nd Floor SF3, London, N22 7SG